What is the FSM Onboarding Roadmap?
This article provides a 12-week onboarding roadmap for Founder Success Managers, including key responsibilities and resources.
This document outlines the onboarding roadmap for a Founder Success Manager (FSM) at Founderos. It includes links to essential reading materials, as well as weekly priorities and accountabilities for the first 12 weeks of the role. The priorities shift from shadowing calls and completing training in the early weeks to taking on increasing numbers of clients as the FSM gains experience.
Key Points:
- Onboarding: The onboarding process includes shadowing calls, completing training modules, and taking on clients gradually.
- Essential Reading: Key documents for the role include the FSM OS, FSM Expectations, and EOD/EOW Report Templates.
- Accountability: The FSM is expected to submit EOD and EOW reports, update the team on progress, and attend regular 1:1 meetings and FSM meetings.